Carbon-info.org is a 'listening' organisation. Vi are proud of our customer service and aim to communicate efficiently with everyone.

To help you contact Carbon-info.org we have provided two email addresses for your convenience.

General feedback

Please write to below email address with any  feedback, suggestions, general questions or concerns you may have.

Please email in confidence.

Webmaster

Please write to the below email address if you experience any problems with the Carbon-info.org website.

Please email in confidence.

When we will respond to your communication

All incoming emails will be read and processed on the day they are received.

We will send you a courtesy reply to acknowledge the receipt of your email.

How we will respond to your communication

Any questions or concerns will be addressed within 48 hours, and you will receive an email with our reply. If we are not able to reply within 48 hours, we will write to you by email and let you know when you are likely to receive a reply.

When we will respond to your webmaster communication

If you tell us about an issue with our website, we will aim to resolve such issue within 5 working days from receipt of your email. We will send you a reply when we believe that we have addressed the issue raised.

How we may utilise your communication

Your feedback is very important to Carbon-info.org. In some cases we may want to post some or parts of your feedback on our website. Your email address and other details will remain private, and only the name and location you provide will be displayed our website.

Please note that for reason of space it may not always be possible to display the feedback received in full.